Refund and Grievance Policy
Any person who is not satisfied with the MARI training or materials may contact owner, Michele Takei at firstname.lastname@example.org or (919) 821-4222 to discuss any issue. In most cases, a full refund for tuition will be issued to the student upon return of the materials. Any training materials that are deemed less than satisfactory will be replaced at no cost to the student.
Cancellation and Refund policy
A class may be cancelled if the number of students does not meet the expectations of the teacher. Students who have pre-registered will be notified. Students who have paid a partial or full deposit will have all monies for materials and tuition refunded.
Students, who have signed up for a live class that is cancelled for any reason, will have the opportunity to attend the live on-line classes that are accessed via computer and held on a regular basis, if they desire.
CE Clock Hours and CEUs
The International Association for Continuing Education and Training (IACET) defines a CEU as consisting of ten clock hours. One “clock hour” is literally 60 minutes of engagement in the learning activity.